Technical Support Record


Question or Problem
Program Edison
Category Usage
Title Edison 3D screen does not show components, just a pink background
Question/Problem Edison 3D screen doesnt show the components, just a pink background.
Answer/Solution The maximum resolution Edison 4 can handle is 1400x1050.

If your resolution is not beyond that, and the program does not work
with a somewhat lower resolution either (we suggest to try 1024x678 first)
then you may have a video driver problem.

Try to refresh your video card driver by downloading the latest driver
from manufacturer's website or other driver source on the web.

If this was a driver problem please kindly let us know the video card
type and the result for helping other customers.